Give Us A Call: (520) 304-9020

Terms & Conditions

Effective Date:

[Insert Date]

Welcome to the Reality Roofing website ("Company," "we," "our," or "us"). By accessing or using our website you agree to be bound by these Terms and Conditions. If
you do not agree with these terms, please do not use our Site.

Use of the Website


You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Site. Unauthorized use of the Site may give rise to a claim for damages and/or be a criminal offense.

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Reality Roofing or its content suppliers and is protected by U.S. and international copyright laws. Unauthorized use or reproduction of this content is strictly prohibited.

Third-Party Links


This Site may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume any responsibility for
the content, products, or services offered by these third-party sites.

Disclaimer of Warranties


The information on this Site is provided "as is" and without warranties of any kind, either express or implied. Reality Roofing does not warrant that the information will be accurate, reliable, or error-free, or that the Site is free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Reality Roofing will not be liable for any damages arising from the use of or inability to use this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification


You agree to indemnify, defend, and hold harmless Reality Roofing, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, or expenses arising out of your use of the Site or your violation of these Terms and Conditions.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Site after any modifications constitutes your acceptance of the updated Terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

Contact Us


If you have any questions about these Terms and Conditions, please contact us at:

Reality Roofing

Tucson, Arizona

[email protected]

(555) 444-4444

FREQUENTLY ASKED QUESTIONS

Get Answers to Your Questions

Can you help filing an insurance claim?

In person we are willing to fully explain insurance paperwork & process and coach you in best practices to get the most out of your claim by using critical terminology. We will also coach you in dealing with your adjuster and their process.

Are you licensed and insured?

We are License, Insured, & Bonded. The License we carry is a KB-1 General Contractors License which allows us to perform work both on Commercial & Residential homes and through our construction partners we can put together package deals which includes Solar, HVAC, Plumbing, Painting, and so much more.

What is the 3C Guarantee?

Communication Guarantee

At Reality Roofing, we believe clear and timely communication is the foundation of a great customer experience. That’s why we guarantee you’ll receive an initial build date within 48 hours of signing your contract—no exceptions. We’re so confident in our process that if we don’t meet this commitment, you will get a Money Back Guarantee —just for the inconvenience. (We haven’t had to yet!) Even if weather causes scheduling adjustments, you’ll never be left wondering what’s happening. We’ll keep you informed every step of the way—because you deserve peace of mind..

Commitment Guarantee

At Reality Roofing, commitment isn't just a promise—it’s a principle we live by. When we say we’ll do something, we follow through. No excuses. No surprises.That’s why we stand behind our work with a “No Surprises” Money-Back Guarantee. If we don’t meet the commitments we’ve made to you, we’ll make it right—including putting money back in your pocket.Your trust means everything to us, and we work every day to earn it—and keep it.

Character Guarantee

At Reality Roofing, we believe integrity starts with honest pricing and open conversations. You’ll always know exactly what you’re paying for—and why.We’re proud to offer transparent pricing on every project, and if you ever want to see receipts for materials or labor, just ask. We have nothing to hide—and everything to prove.Our goal is simple: rebuild trust between homeowners and contractors by raising the bar in the roofing industry. We’re leading the way—and we hope others follow.

Guarantee Disclaimer

If we fail at any of these guarantees we will provide you with a $500 discount guaranteed. *

What type of warranty do you offer?

Our Workmanship Warranties range from 2yrs - 20yrs depending on roof applications. Ask us about how to extend your warranties.

Are there limits on warranties?

Warranties cover workmanship and material defects per manufacturer specifications. Warranties do not cover damage caused by third-party installations, extreme weather events, improper maintenance, or pre-existing structural issues not related to our scope of work.

What is your $50 Reality Check?

What’s better than a free estimate? A Reality Check. Yes, you heard that right we want to pay you $50 for the time you're spending to meet with us to go over your roofing needs even if you don’t sign a contract with us. Here’s how it works, each visit is customized to your needs. It can be short & sweet or can include an in-depth educational process that includes everything from your roofing needs, insurance consolation, price transparency, and equipping you to compare apples to apples with other estimates. All of this is designed to equip you, the homeowner, with the ability to make the best decision possible, whether you go with us or not. You’ll be glad you met with us!

Disclaimer: $50 is offered only to homeowners who plan to make a decision soon. Who are honest & sincere in their roofing needs. We reserve the right to withhold the $50 offer if the person has no intention of getting work performed by any contractor.

How soon can you start working on my project?

Timelines vary based on project size and seasonality. Contact us to discuss your specific timeline needs.

When is payment due?

All work requires a deposit before the job commences. Balances are due upon completion of the roof work.

We have a pool, is there anything we need to be aware of?

Pools and AC protection is the responsibility of homeowners. Please ask about these issues if you have any concerns.

Licensed, Insured, & Bonded.

The License we carry is a KB-1 General Contractors License which allows us to perform work both on Commercial & Residential properties. License is currently getting transferred from another company.

Tucson, AZ, USA

7400 N Oracle Road, Suite 150-409, Tucson AZ 85704

Phone (520) 304-9020

Privacy Policy | Terms & Conditions

Copyright © 2025 Reality Roofing. All rights reserved.

*$50 is offered only to homeowners who plan to make a decision to have a full roof replacement within the next 60 days. Customer will receive a $50 gift card after estimate is complete. We reserve the right to withhold the $50 offer if the person has no intention of getting work performed by any contractor.